Thursday, November 23, 2006

UB's New Hand Histories Restriction

Just to spout off about UB's new ridiculousness:
In case you don't know, UltimateBet.com released a software update last week which implemented a restriction on the number of hand histories a player can call up consecutively. I believe the number is only 4 or 5 before an error message pops up telling the player to close and reopen the hand history window if he wants more. I understand that this is to combat "data mining" with Poker Tracker and a "hand grabber", where in previously a UB user could open numerous tables with each table's hand history window while not seated and run Poker tracker which then records hundreds of hands of potential opponents and allows that user to get better reads on his foes in future games. But UB's restriction also prevents a player using PT to record their own legitimately played hands for the purpose of tracking their progress and help in their own improvement. This is the main reason I use PT. I can usually go back over my played hands and find leaks in my game. This is no longer sensibly possible.

I really liked Ultimate Bet's game & stakes selection and smooth software interface, but this new development has turned me off of UB. As I've read in a few poker forums, I'm not the only one. You would think that after the last major update they did earlier this year, which caused major glitches and the loss of many upset players, that they would think over their future updates more thoroughly. Now is not the time to be chasing off customers since many US players have been looking for new homes since the new law passed and some sites subsequently banned them. They should be thinking of ways to entice this new found flux of potential dollars out there.

The answer to the "data mining" problem is quite simple. First, either deactivate or erase the Hand History button until the player is actually seated at the table. Second, only allow the player to call up hands in which he was dealt. Party Poker implemented this second part and works quite well. Both should be simple to program and would calm the chaos they have now created amongst their customers. Sure, those of us who like the game play at UB could wait around until someone designs a PT patch or helper to open & close the HH window every 4 hands. Yes, there are sites out there that PT doesn't even support and UB might now be thought of in that same category . But those aren't the point. The point is that UB has shown a tendency to not think things through before trying to "improve" their site.

Maybe I'm done with them, I dunno. There's too much competition out there to choose from to be waiting on this place to get it's act together. I guess we'll see if they ever get smart enough to fix this.

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